Effective: August 15th, 2013
Last Updated: September 22nd, 2016
applications, the ipoll mobile applications and panel websites, the mThoughts online panel communities, the mThoughts panel websites and/or the mThoughts
mobile applications (collectively “Application/Services”) offered by Survey Sampling International, LLC and its parent, subsidiary and affiliated companies
and other information by SSI in connection with SSI’s Services (as defined herein). SSI’s Services provide you with the opportunity to join a panel,
participate in surveys administered by SSI or by third parties (whether as a panel member or a non-panel member), use the websites associated with the
panels, use the Application/Services associated with the panels, and receive and redeem rewards and incentives, including, without limitation, sweepstakes
entries, offered in connection with panel membership and/or the completion of surveys (collectively “Services”). Surveys
to SSI’s Services is subject to SSI’s Terms and Conditions. Your use of SSI’s Services is
SSI is not the sponsor of the survey and the survey instrument, and the survey results or survey data, are and will be owned by the sponsor of the survey.
All PII is stored on servers located in the United States, where SSI’s servers are located. If you reside outside of the United States, your personal
your information, including, without limitation personal data and sensitive personal data, to the United States. SSI complies with the United States (“ US”) - European Union (“EU”) and US – Switzerland Safe Harbor Frameworks as set forth by the US Department
of Commerce regarding the collection, use, and retention of personal data from EU member countries and Switzerland. SSI has certified that it adheres to
the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe
Harbor program, and to view SSI’s certification page, please visit http://www.export.gov/safeharbor/.
What personal data and other information does the Application/Services collect and how is it used?
SSI collects personally identifiable information (“PII”) from research participants during and after registration with a panel, including, without
limitation, during participation in a survey and in connection with the receipt and redemption of rewards and incentives and/or during the
Application/Services registration and download process. You will be asked to provide certain PII and demographic information, including, without
limitation, your name, address(es), telephone number(s) (including home, cell, and/or business telephone numbers), email address(es), date of birth, and
occupation/education, the unique panelist/respondent identification number we assign to you when you sign up for an account (individually a " UID" and collectively "UIDs"), and racial and gender information. In addition to the collection of PII mentioned above,
during and subsequent to the registration process, you may be asked to voluntarily provide or disclose Sensitive Data. “Sensitive Data” means PII that discloses or reveals health and medical conditions, sexual orientation or sexual life, political
opinions/views, race/ethnic origin, religious and philosophical beliefs and trade-union membership. Sensitive Data is used to target survey opportunities
to you. By way of clarification, by voluntarily disclosing Sensitive Data to SSI you expressly consent to the transfer and exporting of Sensitive Data by
SSI to the United States for storage and processing.
SSI collects PII and demographic information from non-panel members prior to and during participation in a survey.
SSI provides its clients and/or its advertising partners with information about your device, including but not limited to, the device’s IDFA or Advertising
ID and interactions with the Application/Services with your consent. SSI, the clients and/or ad partners may use this information to facilitate SSI
surveys, for marketing of SSI products and services to you, for unrelated interest-based advertising and/or to link your device to additional data about
you and/or your device available from third party data management platforms. Click here to learn more about some of our ad partners,
including how to subsequently opt-out.
Additional information you submit.
You may submit, upload or transmit content or material, including, without limitation, photos, videos, and/or any other similar or related content or
material ("User Content"), for example, when completing surveys. If you submit User Content in connection with the
Application/Services and/or the Services, the User Content may become publicly available and may be shared with third parties including, without
limitation, SSI's clients, clients of SSI's clients, and third party service providers. User Content should only include audio, video, images, or the
likeness of the individual submitting the User Content and should not contain content or material that is copyrighted or trademarked by a third party. User
Content should not include audio, video, images, or the likeness of anyone other than the user.
Information collected through automated means
The Application/Services also collect certain information automatically, such as information about your device and device capabilities, including, without
limitation, the device operating system, the other applications on your device, IP address, device network provider, device type, time zone, network
status, browser type, browser identifier, unique device identification number (such as identifiers for analytics or advertising), network provider user ID
(a number uniquely allocated to you by your network provider), Media Access Control (MAC) address, International Mobile Equipment Identity, location and
other information that alone or in combination may be used to uniquely identify your device. Specific examples of this data and the technology that
collects it are below:
. The Application/Services will request your permission to obtain geo-location information from your mobile device, and such geo-location information may
be provided by the Application/Services at any time, whether the Application/Services is open or not. If you consent to sharing your geo-location data, in
addition to the uses set forth under “SSI’s use of information” below, SSI will also use your location information to offer you the option to participate
in location-based surveys and market research and/or to share such geolocation data with third party clients to demonstrate certain location and/or traffic
patterns of Application/Services participants. In addition, SSI may share your geo-location data with third party vendors to identify commercial addresses
near your location, such as stores or restaurants. To learn more about such vendors, please visit www.placed.com for a
description of the services they provide and how the geo-location data is used, including the vendor's use of such data for location-based advertising.
Geo-location data also may be used by ad networks to provide you with location-based advertising. The ad networks' use of data, and how to opt out, are
described in more detail below.
If you no longer wish to share your geo-location data through your device, please change the privacy settings in your device for the Application/Services.
Application/Services and functionality
. SSI may request access to certain applications and/or functionality available on or through your device for use in connection with the
Application/Services and the Services. Access shall be requested via push notification or other alerts and access will only be granted with your consent.
If you consent, you may subsequently opt-out by changing your settings on the device.
Social media information
. You may also be offered the opportunity to access the Application/Services through third party social media platforms. If you select such option, SSI may
collect certain profile information stored in your social media platform account.
. Cookies are small files that store certain data on a device. SSI may use session and persistent cookies for several purposes including, without
limitation, to provide a better survey experience, quality control, validation, to enable or facilitate survey participation, tracking of completed surveys
or other completed actions, and for fraud detection and/or prevention, subject to your consent where required by applicable law. Session cookies expire
when you close your browser. Persistent cookies remain on your device until deleted or once they reach a defined expiration date. You may set your browser
to notify you when you receive a cookie. However, if you decide not to accept our cookies, you will not be able to use the Application/Services. Our
cookies are described in more detail here:
No opt out available.
No Opt Out is Available for These Cookies
Display the proper language
NewRelic Performance Monitoring - Session Cookie
FraudLogix Fraud Prevention
Imperium RelevantID/Fraud prevention
Imperium RelevantID/ Fraud prevention
Imperium RelevantID/Fraud prevention
Imperium RelevantID/ Fraud prevention
Opt out by visiting http://www.aboutads.info/choices/.
ANALYTICS AND CUSTOMIZATION
Opt out by visiting http://www.aboutads.info/choices/
Ad Targeting, Analytics/Measurement, Optimization
Opt out instructions provided via each link below.
. The Application/Services may automatically gather and store certain information, including, without limitation, data available from your web browser,
including, without limitation, IP Address, browser type, internet service provider, referring/exiting pages, operating system, date/time stamp, and click
stream data in log files.
. Generally, digital fingerprinting assigns a unique identifier to your device based upon the device's technical settings, characteristics, and IP Address.
SSI uses digital fingerprinting technology for quality control and validation purposes and fraud detection and/or prevention, including, without
limitation, identifying duplicate or fraudulent respondents. SSI may implement and use digital fingerprinting directly or through a third party vendor with
your consent where required by applicable law.
. Generally, watermarking involves placing a technology or file on your device to identify that it has previously been used to register with or access the
Application/Services or the Services. Watermarking is used for quality control and validation purposes and fraud detection and/or prevention purposes. SSI
may engage in watermarking activities directly or through a third party vendor with your consent where required by applicable law.
In some cases, we may use information collected through automated means, along with other information, to recognize users (or households) across platforms
Information collected from third parties
SSI may obtain PII, behavioral and/or demographic information from third parties, including, without limitation, data management platforms, ad networks,
information service bureaus, other sample suppliers and/or social media platforms. SSI may use the PII, behavioral and/or demographic data received from
these third parties for various purposes, including, without limitation, data validation, data append, fraud detection purposes, and/or sending you a
one-time email to invite you to participate in a survey and/or join a Panel. In addition, geolocation data, including information regarding retail and
other commercial enterprises you may visit while the geolocation feature is enabled, may be appended to your panel profile and/or shared with SSI’s clients
if you elected to opt in to the geolocation services.
How does SSI use the information it collects?
SSI's use of information
In addition to the purposes described above, SSI uses personal data collected through the Application/Services as follows: (i) to communicate with you
regarding your membership with a survey panel(s) owned by SSI; (ii) to communicate with you regarding your participation in a survey(s); (iii) to tailor
survey opportunities to you and to arrange for advertisements to be displayed to you outside the Application/Services for the purposes of facilitating the
completion of advertisement recall surveys; (iv) to send you notifications of survey opportunities; (v) to comply with any and all legal obligations,
including, without limitation, tax obligations; (vi) to administer and manage SSI's reward and incentive programs and fulfill your requests for rewards and
incentives; (vii) to facilitate your entry into SSI's sweepstakes and promotions and communicate with you regarding such entries; (viii) to update SSI's
records; (ix) to comply with any data suppression obligations or requirements; (x) for fraud detection and/or prevention purposes; (xi) to link your device
and/or profile to additional information available about you and/or your device available from data management platforms (“DMP”) and (xii) as otherwise
permitted pursuant to this Policy or as otherwise authorized by you. SSI may use information collected in the context of QuickThoughts in connection with
other survey panels that SSI administers. With respect to the linking of Application/Services data to third party DMP data, SSI uses such data itself
and/or permits SSI’s clients and/or the DMP itself to use such data to provide you with survey opportunities, to measure advertising effectiveness (as
described in more detail below), to segment audiences and/or to design advertising campaigns using “look alike” cohort groups based on survey and third
Retargeting. SSI may from time-to-time engage a third party or third parties to either display advertising on an SSI website(s) or to manage SSI’s
advertising on other websites (for example on social media sites). SSI’s third party partner(s) may use technologies such as cookies or identifying data
elements. Including but not limited to your IDFA or Advertising ID to gather information about your activities on SSI’s website(s) and/or on other websites
in order to: (i) provide you with advertising about SSI and its services and/or (ii) assist SSI in developing marketing and advertising campaigns designed
to target individuals who have a social and demographic profile similar to your social and demographic profile. If SSI is conducting a re-targeting program
in SSI’s separate cookie notice, by modifying your IDFA or Advertising ID and/or by unsubscribing within the advertisement itself.
Online Advertising Effectiveness. In connection with SSI’s online ad effectiveness program, you can participate in surveys regarding specific ads and
promotions that SSI is testing for its clients. To facilitate the completion of these surveys, SSI’s clients may write, set, or read cookies, locally
shared/stored objects, flash cookies and/or any other related technology (each a “Third Party Technology” and collectively the “ Third Party Technologies”). The Third Party Technologies may be written, set or read in various locations, including, without
limitation, SSI’s servers or systems. If you participate, your UID will be stored in or associated with the Third Party Technology to allow you to be
re-contacted about the online ad or promotion and SSI’s client will use the Third Party Technology to determine whether you have seen, clicked on, or
otherwise interacted with the online ad or promotion. If you have interacted with the online ad or promotion, SSI’s client will send your UID and the
specific survey to SSI and SSI will provide you with the opportunity to complete the survey. Additionally, if you participate, SSI may share your UID and
data previously collected by SSI, including, without limitation, age, gender, income, number of people in your household, education/education level, and
employment status, (“Audience Measurement Data”), to third parties, including, without limitation, SSI’s subcontractors, partners,
and/or clients for the purpose of audience measurement reporting on the advertisements, campaigns, and websites that you visit, view, and/or click on. The
Audience Measurement Data will be used to assist in the creation, development, and implementation of websites, online advertisements, and other Internet
and digital media features, functionality, and campaigns. Audience Measurement Data may be shared in a single summary form (i.e. individual respondent
level) or aggregate summary form (i.e. group of respondents). In connection with SSI’s online ad effectiveness program, cookies and/or other similar
technology, and device identifiers (e.g., IDFAs, AAIDs, etc.) may be used for the purpose of targeting advertisements to individuals.
If you live outside of the EU and you have not previously agreed to participate in the Online Ad Effectiveness Program, as of the Effective Date of
How do advertisers/ad networks use my information?
Ad partners' use of information
You can use the Application/Services to participate in surveys, including, without limitation, surveys regarding specific ads and promotions that SSI is
testing for its business clients. You may see these ads or promotions in several places, including, without limitation, in non-SSI mobile apps (for
example, in a gaming app), after which SSI shall provide you with access to, or contact you to complete, a survey about the ad or promotion that you were
exposed to. To facilitate the completion of surveys on ads or promotions, SSI has partnered with ad companies that provide, measure or facilitate
advertisements, including, without limitation, in many other mobile apps. The Application/Services provides these ad networks with the UID, your unique
device identifier, and many or all of the other types of information described in the "Information collected through automated means" section above
(including your ongoing geolocation, if your device permits the collection of geolocation). Then, when you use a mobile app that has partnered with one of
the ad companies, the ad company can use your unique device identifier or other automatically collected information to recognize your device. The ad
company may then show you an ad or promotion that SSI is testing for one of our business clients. The ad company may then inform SSI that the device
associated with your UID has just received an ad or promotion, which allows SSI to provide you with access to, or to contact you to complete, a survey
regarding the ad or promotion. With your consent, the ad companies also use the information they collect about your device and your interactions with the
Application/Services and other mobile apps to provide you with other in-app advertising that has been tailored to your interests and for other purposes. To
learn more about some of these ad companies, including how to opt out, please visit the following:
What communications will I receive through the Application/Services or relating to the Services?
SSI may contact you to participate in surveys via "push" notifications or SMS/text messages if you expressly agree to receive such communications.
In addition, SSI and/or its agents or vendors on behalf of SSI will send email communications to you regarding survey invitations, survey participation,
reward or incentive information, inquiries and redemption, newsletters, notices required to be provided hereunder or by law, sweepstakes or promotion
entries, notice of winning a sweepstakes or promotion, and in response to inquiries from you.
Where you provide SSI with your telephone number(s), SSI and/or its Subcontractors may also contact you by telephone in relation to your account,
including, without limitation: (i) surveys you have or are participating in; (ii) reward or incentive information, inquiries and redemption; (iii)
Does SSI share personal data and other information collected through the Application/Services with third parties?
Pursuant to applicable law, SSI may disclose or transfer personal data and other information collected through the Application/Services to third parties as
(i) With your consent;
(ii) In response to a subpoena or an order of a court or government agency;
(iii) To establish, exercise, or defend legal claims of an individual or SSI, including in order to protect the safety of an individual or to protect SSI's
rights and/or property;
(iv) Between various SSI panels, if you sign up for more than one SSI panel;
(v) To a parent, subsidiary, or affiliate of SSI: (1) in the event of a reorganization or restructuring; or (2) for use and processing in accordance with
this Policy or as authorized by you;
(vi) To authorized agents and/or subcontractors of SSI and/or of SSI's clients, who are providing services, including, without limitation, data append
services, data validation services, fraud detection and/or prevention services, database matching services, coding services, and reward, incentive, and
sweepstakes related services;
(vii) To a client for limited market research related uses including, without limitation, modeling, validation, data append, database segmentation, and
reward, incentive, or sweepstakes redemption, fulfillment, and/or entry;
(viii) In connection with a change of ownership or control, including, without limitation, a merger or an acquisition of any or all of SSI's business
assets, provided that the party receiving or acquiring the personal data agrees to use, protect, and maintain the security, integrity, and confidentiality
of personal data in accordance with this Policy; and
(ix) As otherwise permitted pursuant to this Policy.
Please note, SSI may allow a client to collect PII directly from respondents. The disclosure is voluntary and, prior to collection, the client is required
to enter into a written agreement with SSI, which, among other things, limits use of the PII.
SSI may license certain PII to third parties (e.g., data brokers, data aggregators, etc.) for their own business purposes/uses (e.g., non-market research
purposes), including, without limitation, the licensing of individual-level and/or aggregated-level data (e.g., product and/or service purchasing or usage
activity, social media activity, website visitation data, internet search history, etc.) to their clients or customers for the purpose of performing
analytics and providing marketing intelligence.
Additionally, UIDs and information collected by automated means are provided to third parties, including, without limitation, clients, partners, agents
and/or vendor for the purposes of identifying respondents for re-contact surveys or communications, fraud detection and/or prevention, database matching,
data validation, data append, coding, data segmentation, and reward, incentive, and/or sweepstakes or promotion related services.
In connection with your survey data, SSI or the client may associate certain demographic attributes to you. SSI may share with third parties, including but
not limited to clients, the geographic and/or demographic data SSI collects from you during enrolment or through certain profile questions SSI may ask you.
Such data may be shared with third parties on an individual respondent level or aggregate summary form (i.e. a group of respondents). If you voluntarily
disclose personal data in connection with your survey data and responses, and SSI collects the survey data and responses, SSI will transfer the survey data
and responses, UID and the voluntarily disclosed personal data to the relevant SSI client.
SSI may transfer your personal data to countries outside the European Economic Area (EEA) or Switzerland which do not have the same data protection laws as
those in the EEA or Switzerland. In particular, your personal data may be transferred to the United States, where our servers are located. When we transfer
your personal data to other countries, we will protect that information as described in this Policy.
SSI is certified under the U.S.-EU and Swiss Safe Harbor privacy framework and comply with applicable legal requirements to provide an adequate level of
protection for the transfer of personal data to countries outside the EEA and Switzerland.
How can I opt-out of certain data collection and/or use?
There are multiple opt-out options for users of this Application/Services.
You can stop all collection of personal data and other information by the Application/Services by uninstalling the Application/Services. You may use the
standard uninstall processes available as part of your mobile device or via the mobile application marketplace or network. Please note that if you delete
the Application/Services, but maintain a profile with one of SSI's websites, we may still collect personal data and other data from you through our
site(s). Uninstalling the Application/Services will not delete all information collected by SSI prior to uninstalling the Application/Services. To delete
all information collected by SSI please contact SSI as set forth below.
For iOS Opt-out of location data
You may, at any time, opt-out from enabling the Application/Services to access your location data by:
Touching or selecting the settings icon for the device;
Once in the settings icon, touch or select Location Services; and
Once in Location Services, you can use the individual slider for the Application/Services, to turn off location services.
: If you turn off Location Services, you will be prompted to turn on Location Services the next time the Application/Services tries to use this feature.
For Android Opt out of location data
You may, at any time, opt-out from enabling the Application/Services to access your location data by:
Touching the ABOUT button on the top right of the navigation bar
Once in the ABOUT dialog, you can toggle on/off Location Services via a switch labeled: "Access to my location"
For iOS Opt-out of push notifications
You may opt-out of push notifications for the Application/Services by:
Touching or selecting the settings icon for the device;
Once in the settings icon, touch or select notifications;
If push notifications are turned on, there will be a list of icons, touch or select the icon for the Application/Services; and
From this screen, you will be able to modify the push notification settings for the Application/Services.
For Android Opt-out of push notifications
You may opt-out of push notifications for the Application/Services by:
Access the Settings for the device.
From within Settings, locate the Apps setting.
Once in Apps, locate the QuickThoughts application, and select it.
Locate a checkbox labeled "Show notifications" and toggle it based on your preference.
Opt-out of email communications
You may opt-out of email communications by clicking the unsubscribe link in any email you receive from us or contacting us as set forth below.
Opt-out of sharing social media platform profile data
You may opt-out of sharing social media platform profile data by changing your preference/profile settings with the social media platform regarding the
sharing of data with third parties or removing the Application/Services from your social media profile.
Opt out of use of the advertising identifier assigned to your smartphone/device
You may change the advertising identifier assigned to your device at any time.
Ad network opt-out
The ad networks that collect information through the Application/Services for use in facilitating surveys and providing interest-based advertising offer
certain opt-out mechanisms. To opt-out, follow the instructions for each ad network at the links provided below. If you opt-out, you will not be able to
participate in our surveys about ads and promotions.
Can I stop SSI from tracking my online activities?
Do Not Track (“DNT”) is a preference in your browser that you can set to notify websites that you visit that you do not want the
websites to collect certain information about you. SSI does not respond to DNT signals. If you object to SSI’s practice with regards to DNT signals, you
may opt-out from participation or use of SSI’s services as described below.
In connection with SSI’s online ad effectiveness program, SSI permits SSI’s subcontractors, partners and/or clients to drop, set, and/or write Third Party
Technologies for the purpose of facilitating audience measurement and ad recall survey activities. SSI is not responsible for any third party’s compliance
How long do you keep my personal data and other information?
SSI will retain personal data and other information relating to your use of the Application/Services and/or the Services for as long as you have the
Application installed and/or use the Application/Services and for up to one (1) year thereafter or such other period as may be required or permissible by
How can I access the personal data and other information the Application/Services has collected about me?
You have the right to review, correct, and delete your personal data, subject to applicable law. You may contact us with such a request using the contact
details provided below.
Does the Application/Services collect data from minors under eighteen (18) years of age?
The Application/Services is not designed for, or intended for use by, any individual under the age of eighteen (18). We do not knowingly
collect personal data from children under the age of eighteen (18), and if we became aware that we have inadvertently collected personal
data from a child under the age of eighteen (18), we promptly delete such personal data.
What security is available for the personal data and other information collected through the Application/Services?
SSI maintains an appropriate level of technical, administrative, and physical safeguards to protect personal data and other information disclosed or
collected by SSI. SSI reviews, monitors, and evaluates its privacy practices and protection systems on a regular basis. Despite the safeguards we
implement, transmissions over the Internet and/or a mobile network are not totally secure and SSI does not guarantee the security of online transmissions.
SSI is not responsible for any errors by individuals in submitting personal data to SSI.
Who can I contact with questions about this Policy?
If you wish to:
- receive a copy of the information we hold about you;
- communicate an opt-out request to SSI;
- request access to, or the correction, blocking or deletion of, your personal data;
- make a complaint about our privacy practice;
or have any questions regarding SSI's privacy practices and/or this Policy, please contact us via email at email@example.com.
SSI's Legal Department is responsible for SSI's compliance with this Policy.
Are there any companies within the SSI Group that may collect, store and process PII?
Yes, please see the list of companies below:
Survey Sampling Europe BV - Weena 161, 3013 CK Rotterdam, Netherlands.
Survey Sampling Bulgaria EOOD - Triaditza area, #82, Patriarh Evtimii street, 1463, Sofia, Bulgaria.
SSI Denmark ApS – Frederiksholms Kanal 4B, DK-1220, Copenhagen K Copenhagen.
Survey Sampling France SASU - 22 rue de Dunkerque, 75010 Paris, France.
Survey Sampling Germany GmbH - Kaiserstrasse 13, 60311 Frankfurt am Main, Deutschland.
Survey Sampling RO S.R.L. - 12 Popa Sapca Street, Timisoara 300057.
Survey Sampling Spain S.L. - C/ Carranza, 25, 2ª planta, 28004, Madrid, Spain.
SSI Sweden AB - Drakens Gränd 8, 111 30 Stockholm, Sweden.
Survey Sampling UK Ltd. – India House, 2nd Floor 45 Curlew Street London SEI 2nd United Kingdom.
Survey Sampling Hong Kong Ltd. – 6/F, Hollywood Centre, 233 Hollywood Road, Sheung Wan, Hong Kong.
SSI Beijing Co. Ltd. – CBD International Mansion, Room 901A, No. 16 Yongandongli, Chaoyang District, Beijing 100022, China.
Survey Sampling Australia Pty. Ltd. – Level 11, 131 York Street, Syndey NSW 2000, Australia.
Survey Sampling Singapore PTE Ltd. - #58 Republic Plaza, 9 Raffles Place, Singapore 048619.
Survey Sampling International Services Company S.De R.L. De C.V. – Cordoba 42, Piso 9, Col. Roma Norte/Del. Cuauhtemoc, Mexico, D.F. 06700.
Survey Sampling Korea Ltd. – Level 4, 27-8, Gukjegeumyung-ro 8-gil Yeongdeungpo-gu, Seoul Korea 150-998.
Survey Sampling Japan GK – 3F KK Building, I-8-5, Shinkawa, Chuo-Ku, 104-0033, Tokyo, Japan.
SSI Do Brasil Pesquisa de Mercado Ltda. – Rua das Olimpiadas, 205 – 40 ander 04551-000, Sao Paulo, Brasil.
SSI Philippines Inc. – PIPC Bldg 7, MEPZ II, Basak, Lapu-Lapu, Cebu 6015, Philippines.
MRops Programming India Private Ltd. – 8th Floor, Block 1, My Home Hub, Madhapur, Hyderabad, TG 500081.
Mountain West Research Center L.C.
Survey Sampling Hungary Kft. – Csapo Street 42, 3rd Floor, 4032 Debrecen, Hungary.