iPoll Privacy Policy

Last updated: 4/17/2013

iPoll is committed to safeguarding your privacy online. iPoll is a branded site owned and operated by Instantly, Inc, headquartered at 16501 Ventura Blvd., Suite 300, Encino, California, 91436, with its United Kingdom office located at 344-354 Gray's Inn Road, London, WC1X 8BP.

Please read the following policy to understand how your personal information will be treated as you make full use of our website and services. By using this website and registering to our service you agree that your personal information will be shared with Instantly, Inc. in the U.S. where a lower level of privacy protection may apply than in your own country.

What personally identifiable information does iPoll collect from me?

iPoll collects information in several ways from different parts of our network of websites.

Some personal information is gathered when you register. During registration, iPoll asks for your name, email address, zip code, household information and personal interests. The more information you volunteer (and the more accurate it is), the better we are able to customize your experience. Once you register, you are no longer anonymous to iPoll and you can access the various protected areas of the site.

For a more detailed discussion about the collection of data through cookies, please see the section immediately below.

What are cookies and how does iPoll use them?

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. As part of offering and providing customizable and personalized services, iPoll may use cookies to store and sometimes track information about you. Some areas on iPoll where you are prompted to log-in or that are customizable may require that you accept cookies. This avoids you having to enter your login information many times in one day.

Currently, cookies are utilized by iPoll within the following four primary categories or uses: (1) business cookies which operate as a quality control and verification mechanism in connection with the survey process; (2) performance cookies so that traffic patterns and uses on the iPoll website may be measured and optimized; (3) user cookies so that user information may be recorded so as to enhance performance and user experience on the website; and (4) targeting cookies which are utilized to measure webviewing for market research purposes.

If you do not wish to have your activity and browsing behaviors tracked by iPoll, you may opt out by contacting our customer support team at support@surveyhelpcenter.com or selecting the opt-out button located on the "My Account" page.

You can opt-out from the setting of such cookies by changing your settings within your browser. Furthermore you can set-up your browser so that the browser is asking you each time before a cookie is dropped on your device. Also you can delete all you cookies on your device within you browser. You can find all information about cookies, browser settings and cookie deletion on http://www.allaboutcookies.org/ If you have further question with regards to cookie settings please contact support@surveyhelpcenter.com.

In addition, from time to time, tracking mechanisms such as cookies or web beacons may be used by third party content and advertisings which you may choose to view while being on the iPoll site. You should review the privacy policies of the websites serving this content, as they may allow for the gathering of information to serve advertising on multiple third party websites over which iPoll has no control. Please consult the privacy policies of such third party websites for more information.

You can also try to change the browser settings on your computer or your mobile devices which can allow you to "disable cookies."

Who is collecting information and for what purpose?

iPoll collects valuable information, which assists in developing new products and services. When you are on a iPoll site and are asked for personal information, you are sharing that information with iPoll or with any other third party with whom you elect to share such information with, unless it is specifically stated otherwise. If data is being collected and/or maintained by any company other than iPoll, the use of your data and personal information will be governed by appropriate confidentiality and security agreements between iPoll and such third parties. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service or by electing not to participate in any given survey.

Promotions that run on iPoll may be sponsored by companies other than iPoll or may be co-sponsored by iPoll and another company. Some or all data collected during a promotion may be shared with the sponsor. If data will be shared, you will be notified prior to the time of data collection or transfer. You can decide not to participate in the promotion if you do not want your data to be shared.

Any Sensitive Information (i.e. personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of the individual) will be treated with additional care. If iPoll intends to disclose such information to a third party or use it for a different purpose than originally collected, then you will be expressly asked permission prior to any such disclosure or use.

Please be aware that iPoll advertisers or websites that have links on our site may collect personally identifiable information about you when you visit them. The information practices of those websites linked to iPoll are not covered by this privacy statement. Please consult the privacy policies of such third party websites for more information.

With whom does iPoll share my information?

As a general rule, iPoll will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. Please see the Terms of Service or User Agreements for each of our products and services for more detailed information about how your personal information may be shared. The following describes some of the ways that your information may be disclosed.

Business Partners & Sponsors: iPoll may disclose your personal information to business partners or sponsors, but this is described to you prior to data collection or prior to transferring the data. If any personal data about you were ever to be shared, we will tell you before we collect or transfer the data. Many promotions offer opportunities to request additional information from sponsors. By requesting more information, you give iPoll permission to transfer your personal information to the sponsor so they can fulfill your request. In many instances, only your email address will be shared. If more information will be shared with the sponsor, you will be notified prior to the transfer.

Third Party Data & Data in the Aggregate: Under confidentiality agreements, iPoll may match user information with third party data. Also, iPoll discloses aggregated user statistics (for example, 45% of our users are female) in order to describe our services to prospective partners, advertisers, and other third parties, and for other lawful purposes.

Other: iPoll may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating iPoll Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) iPoll rights or property, other iPoll users, or anyone else that could be harmed by such activities. iPoll may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

Finally, If there is a sale of a majority of the shares or assets of the legal entities owning and operating iPoll, you agree that your personal information and data may be transferred or assigned to such new owners.

Children under the age of 13

Because this website and its surveys are not directed to children under the age of 13, we do not provide memberships to persons under age 13. If you are under the age of 13, please let your parent or guardian know about this Policy and get his or her permission before you give us any of your personal information or demographic information, use our website or participate in surveys. Except as may be required by law, Instantly, Inc. will not knowingly collect, maintain, or disclose any personal information from children under the age of 13 without the parent's express approval and consent.

Minors Generally

In some jurisdictions, participation in iPoll, its surveys, and other offerings are subject to age restrictions and other limitations, up to age 18. Please consult your local requirements but if you have a specific question or query, please contact: support@surveyhelpcenter.com

Information for Parents/Guardians

If you are a parent or guardian who has discovered that your child has submitted his or her personal information without your permission or consent, Instantly, Inc. will take reasonable steps to remove that information from the its database at your request. To request removal of your child's information, please send us an e-mail at support@surveyhelpcenter.com and be sure to include in your message the same user name, password, and e-mail address that your child submitted.

What are my choices regarding collection, use, and distribution of my information?

From time to time, you may be offered the opportunity to receive materials or special offers from third parties. If you opt-in to receive information from these third parties, iPoll will share your name and email address with them.

Only iPoll (or agents working on behalf of iPoll and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers.

As indicated above, you also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies.

What is iPoll's policy on allowing me to update, correct, or delete my personally identifiable information?

You may edit your iPoll Account Information and your public iPoll Profile at any time by using your iPoll ID and password.

Your iPoll account can be deactivated. Please contact support@surveyhelpcenter.com for further instructions about deactivating your iPoll account.

Anyone can request access to or rectification of his or her other personal information collected and used by iPoll by contacting us at support@surveyhelpcenter.com. Note that your request must be sufficiently precise and a proof of identity will be required.

Are there limits to the number of surveys I can complete?

To ensure that high research standards are met for our clients and the general public, Instantly, Inc. places at its sole discretion a maximum number on the number of surveys a respondent can complete over a given time-period (over a week or day). This maximum number is set, at the reasonable discretion of Instantly, Inc., and is based on a variety of factors, and which are subject to change.

Can I receive surveys on my mobile devices?

In addition to websites, some iPoll surveys and solutions are offered via mobile devices. You will participate in such surveys only to the extent you expressly agree to participate through this platform. You acknowledge and agree that in such circumstances, mobile tracking functions will be enabled which track your mobile device via position locaters such as Global Positioning System ("GPS") for the purpose of providing you with customized and timely surveys or related services and initiatives which are tailored to query and/or measure your specific preferences and/or opinions and to provide the most meaningful and timely information to iPoll clients and partners. After participating in these offerings, you can elect to opt out at any time.

When you are participating in iPoll surveys and solutions via mobile devices and are asked for personal information, you are sharing that information with iPoll or with any other third party with whom you elect to share such information, unless it is specifically stated otherwise. If personally identifiable information is being collected and/or maintained by any company other than iPoll, the use of such personal information will be governed by appropriate confidentiality and security agreements between iPoll and such third parties. Because iPoll surveys and solutions via mobile devices are not directed to children under the age of 13, we do not provide memberships to persons under age 13 for that purpose. Any surveys or solutions via mobile devices are further subject to the requirements set forth in the section above, entitled, “Children under the age of 13”, of this Privacy Policy.

There may be instances when photographs, video or other imagery of individuals or locations is captured via mobile devices in connection with surveys and other solutions (the 'Imagery'). iPoll will not utilize the rights of publicity of any individual in connection with the Imagery (or otherwise) without obtaining the proper consents. Any use by you of any Imagery should be utilized for your internal purposes only and any required consents from third parties must be properly obtained. You agree to indemnify and hold harmless Instantly, Inc., its branches, subsidiaries, affiliates, officers, directors, employees and agents from any claims arising out of, or relating to, your unauthorized use of the Imagery. Please be aware that other websites and apps may collect personally identifiable information about you when you visit or use them. The information practices of those websites and apps linked to iPoll are not covered by this privacy statement. Please consult the privacy policies of such third party websites or apps for more information.

What other requirements or obligations are placed on me?

The time you spend to participate in surveys and other offerings on of our websites and other platforms (including mobile) provides valuable feedback to our clients which helps result in better products and services in the marketplace. In return for your participation, you earn points towards various awards and also have opportunities for other offerings and prizes. You are solely responsible for the use, purchase and maintenance of your own electronic devices (be they handheld devices, laptops, etc.) and all of the corresponding internet connection, landline, wireless carrier, or other charges that you may incur regarding the use of such devices. You also agree that you will not participate in surveys while operating a moving vehicle, or in any other unsafe situation. You release iPoll, the survey sponsors, their officers, directors, employees or their affiliates from any claim of damages arising from, or relating to, your response(s) to the notifications on your mobile device and/or while taking a mobile survey.

What security precautions are in place to protect the loss, misuse, or alteration of my information?

Your iPoll Account Information and iPoll Profile are password-protected so that you and only you have access to this personal information.

We recommend that you do not divulge your password to anyone. iPoll will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your iPoll account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

Whenever iPoll handles personal information as described above, regardless of where this occurs, iPoll takes steps to ensure that your information is treated securely and in accordance with the relevant Terms of Service and this Privacy Policy.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, iPoll cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Finally, in the event there are material changes to this policy in the future, iPoll will make appropriate announcements and disclosures on this website.